📞 +27 (0) 78 900 3000  |  ✉[email protected]
How It Works

Simple, Transparent Solar Installation

From your first call to your first kilowatt — we handle everything. Here's exactly what to expect when you go solar with Deye Solar Systems.

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The Process

From Quote to Clean Energy in 4 Steps

01

Free Consultation & Site Assessment

We start with a no-obligation consultation — in person or via video call. Our solar experts assess your energy usage, roof structure, orientation, and shading to design the optimal system for your property.

  • Review your electricity bills
  • Assess roof structure and orientation
  • Identify shading and obstructions
  • Recommend the right system size
01

Free Consultation & Site Assessment

02

Custom System Design & Quote

Our engineers design a bespoke solar solution tailored to your energy goals and budget. You receive a detailed, transparent quote with no hidden costs — what you see is what you pay.

  • Custom system layout design
  • Equipment specification sheet
  • Detailed cost breakdown
  • Projected savings calculation
02

Custom System Design & Quote

03

Professional Installation

Our Deye-certified installation team arrives on the agreed date and completes your installation efficiently and safely. Most residential installations are completed in a single day.

  • Deye-certified technicians
  • Same-week installation available
  • Minimal disruption to your home
  • Full site clean-up on completion
03

Professional Installation

04

COC Certification & Handover

Once installation is complete, we issue your Certificate of Compliance (COC) — a legal requirement for all electrical installations in South Africa. We walk you through your system and set up your monitoring app.

  • Certificate of Compliance issued
  • System walkthrough & training
  • Deye Smart App setup
  • After-sales support activated
04

COC Certification & Handover

COC Certification

What is a COC and Why Does It Matter?

A Certificate of Compliance (COC) is a legal document issued by a registered electrician confirming that your electrical installation complies with South African National Standards (SANS 10142). It is required by law for all new electrical installations, including solar systems.

Legal Requirement

Required by law under the Occupational Health and Safety Act for all electrical installations in South Africa.

Insurance Compliance

Most home insurance policies require a valid COC for solar installations. Without it, claims may be rejected.

Property Value

A COC-certified solar system adds verifiable value to your property and is required for property sales.

Included in Every Package

We issue a COC on every installation at no extra charge. It's part of our commitment to doing things right.

Warranty & Support

Your Investment is Protected

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Up to 10-Year Equipment Warranty

All Deye inverters and panels come with an industry-leading warranty of up to 10 years.

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2-Year Workmanship Warranty

Our installation workmanship is guaranteed for 2 years. Any installation-related issues are fixed at no cost.

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Remote Monitoring

Monitor your system's performance 24/7 via the Deye Smart App. We can diagnose issues remotely.

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Dedicated After-Sales Support

Our support team is available to assist with any questions or concerns after your installation.

FAQ

Frequently Asked Questions

Ready to Get Started?

Book your free consultation today and take the first step towards energy independence.

No deposit. No obligation.

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